It really does make all the difference who is managing your property and working with your tenants!

Professional property management is critical to ensuring the vitality of your commercial real estate investment and achieving your financial objectives.

Our Property Management Services

A successful real estate company is measured by results. NAI LeGrand & Company provides property management services in the tri-state Siouxland area for a wide variety of clients – from downtown high-rise office buildings to industrial facilities, and retail shopping centers to bankruptcy and receivership properties. Our reputation has been built on superior service, local market knowledge, and client communication.

Today’s clients prefer to work with a single provider offering a broad menu of services. NAI LeGrand & Company has demonstrated capabilities in property management, lease administration, court appointed receiverships, and building maintenance services. We specialize in developing management plans that are compatible with both your immediate and long-range goals.

We diligently oversee the fiscal and physical health of each property, ensuring that minor repairs or major improvements are completed efficiently. Equally important, we develop relationships with each tenant, and work hand-in-hand with our leasing agents to implement effective tenant-retention and leasing strategies. We have earned a reputation for attracting and retaining quality tenants, maintaining high levels of occupancy and tenant satisfaction, lowering operating costs, and saving our clients time and money.

Creating Value For Your Property

At the property management division of NAI LeGrand & Company, our primary goal is to shield our clients from everyday commercial property management issues – while helping them to achieve optimal financial performance. We will create and implement a plan that maximizes cash flow and return on your investment, ultimately creating additional value for you. We begin with the fundamentals of property management, and by working in teams are able to create, optimize and protect value for our clients.

Property Types We Manage

OFFICE BUILDINGS

Reduce operating costs and increase tenant satisfaction. Those two seemingly competing goals are critical to the success of any property management program.

With years of experience in office building management, NAI LeGrand & Company provides comprehensive maintenance, marketing and administrative services that meet the needs of today’s office building owners and tenants. We live and work in Siouxland, so we distinctly know the competition, the building codes and ordinances, the people, and the business climate.

INDUSTRIAL PROPERTIES

Perhaps in no other market has property management changed so dramatically as in the industrial market. While heavy industry still requires large, open spaces that accommodate heavy machinery, many industries now require tailor-made space with special floors and ceilings, air control, access and more to accommodate intricate, high tech equipment. Other industrial companies combine research and development, manufacturing, office space, distribution and showrooms under one roof.

For property owners, our experience and expertise can make their properties more competitive in a highly competitive marketplace. By anticipating current and future industry needs, NAI LeGrand & Company positions industrial properties to maximize return on investment and, in the most cost effective way, meet the needs of tomorrow’s industries.

RETAIL PROPERTIES

Appearance of the property and ease of accessibility are critical to the success of any retail venture. If a parking lot is inaccessible due to crumbling asphalt, or if faulty wiring shuts down cash registers and leaves shoppers in the dark, store owners lose money.

For more than three decades, NAI LeGrand & Company has provided skilled management and leasing services for retail properties and shopping centers. We understand the unique demands of retail property management, and will design a comprehensive plan that anticipates and addresses the needs of retail property owners, tenants and customers.

Progressive Management Strategies, Optimal Financial Results

We recognize that each of our clients is unique. For this reason, we develop customized property management solutions that directly address your individual requirements. Whether you need assistance in managing a single building or a portfolio of properties, we can deliver.

Our service offerings include:

Administrative Management

• Collect rents and deposit all funds in a timely manner
• Review and payment of invoices
• Handle past due rents, initiating appropriate action when necessary
• Billing for common area expenses and escalation charges
• Purchase supplies
• Monthly reporting to the owner on building operations
• Annual operating and capital budgeting for the property
• Provide new tenants with all necessary information on property and lease requirements
• Space planning and tenant improvement negotiations
• Lease renewals
• Lease terminations
• Receiverships/bankruptcy properties

Operations Management

• Regular on-site inspections with our tenants, which allows us to build relationships to insure their satisfaction and minimize turnover
• Supervise and inspect work performed by subcontractors
  - Janitorial
  - Snow removal
  - Landscaping/lawn care
  - Parking lot sweeping
  - Roof maintenance
  - HVAC
  - Plumbing
  - Electrical
  - Elevator
  - Window cleaning
  - Guard service
  - Fire alarm systems
  - Access alarm systems
  - Building security
  - Trash removal
  
• Solicit competitive bids, negotiate and enter into contracts required in the ordinary course of business for the operation and maintenance of the property
• Handle all maintenance requests and provide preventive maintenance recommendations

Your Property Deserves Expert Maintenance

We learned a long time ago that curb appeal is paramount to achieving higher occupancy levels. That’s why we strongly believe that your property’s success depends on a qualified professional management team, and we are dedicated to providing personal attention to each property. We make frequent property visits, which provides us an opportunity to ensure that all maintenance is being done, maintains good tenant relations, and alerts us to potential problems as well as opportunities to increase your property value. Our philosophy is simple:

WE MANAGE EACH PROPERTY WITH THE SAME CARE AND ATTENTION TO DETAIL THAT WE GIVE OUR OWN PROPERTY.

Attentive maintenance preserves market value and appeal by helping you retain existing tenants and effectively compete for new leases. We will keep your maintenance costs in budget and maintain accurate current and historical maintenance records. Our staff is on call 24/7/365 to resolve issues quickly with minimal disruption to tenant and building operations from:

• Routine maintenance and repairs
• Seasonal or preventive maintenance
• Mechanical breakdowns
• Storm damage
• Emergency calls
• Security and safety issues
• Vandalism

Tenant Maintenance Request

IF THIS IS AN EMERGENCY, PLEASE CALL 712-277-1070

Otherwise, thank you for using the NAI LeGrand & Company online Tenant Maintenance Request form. Please complete Sections I and II and one of our representatives will contact you. If you have not heard from us by the close of the next business day following your request, please contact us at 712-277-1070. Thank you.

Accurate Financial Reporting

Property owners need and expect accurate and timely financial reporting. Our standard reports are straightforward, easy to understand, and provide all the necessary information needed to review the performance of your property. We will electronically transmit information to you, and offer the flexibility to close the monthly report on any day you desire. Our standard monthly reports include:

• Rent Roll: Lists all of the tenants and includes the tenant name, square feet, lease term, base rent per square foot, annual rent, percentage rent, additional rent, rental options, and can include any pertinent comments.
• Operating Statement: Details all of the income and expenses for the current reporting month and year to date.
• Cash Flow: Includes the cash flow for the current reporting month, the beginning cash balance, income and expenses, and the ending cash balance.
• Balance Sheet: Details the fixed assets, liabilities and the owner’s equity for the current reporting month.
• Tenant Ledger: Lists all of the tenants and includes: the previous balance, the billing amount for the reporting month, the receipts received as well as the date, check number and amount of check, and any current balance remaining.
• Aged Receivables: Lists any of the tenants with past due balances (over 31 days) and the total amount owed.
• Check Register: Lists information regarding all checks printed for the current reporting month, includes the check number and date, the payee, the invoice date and amount, along with any pertinent description.
• Bank Statement: A copy of the reporting month’s bank statement.
• Bank Reconciliation: Details the bank balance and book balance at the end of each reporting month, lists the outstanding checks and the difference between the two balances.
• Trial Balance: Shows all debits and credits for each account (within the Chart of Accounts) along with the total debits and credits for the current reporting month.
• General Ledger: Shows all debits and credits made to each account (within the Chart of Accounts) as well as the date, description and previous balance.

Property Tax Appeals – It’s Your Largest Property Expense!

Property tax is one of the most significant expense items for any company. Controlling property taxes will substantially improve your profits. Assessments, which form the basis for a tax levy, are usually mass produced but they may contain inaccurate data on a property such as the size or cost of the improvements. Depreciation, functional and external obsolescence, and current market conditions are often over-looked in the mass assessment process.

We successfully represent property owners and regularly provide testimony on the value of real estate for tax appeal. Properties appraised have included shopping centers, office buildings, as well as manufacturing and process plants of all kinds. Let us assist you in interpreting the assessment rules and regulations, identify errors or inequities that might exist in your property tax assessments, and assist you in negotiating with the local assessor.

Experienced Professionals

Our people are experts. We are the only Sioux City firm with individual members who have earned the prestigious commercial real estate designations SIOR, CCIM, CRE and MAI and others hold MBA and JD degrees. Two members of the firm have been named “Realtor of the Year.” Our processes are proven, and reflect over 230 years of combined real estate expertise from individuals with successful track records.

One of the most significant facts about NAI LeGrand & Company is that nearly all of the businesses we represent are repeat clients, who rely on us to ensure their real estate success. We take pride in the long-term relationships we have developed, and think it speaks well for us that our clients use our services time and time again.

Our NAI LeGrand & Company professionals possess years of experience in their areas of specialization, and continually seek to broaden their knowledge of the commercial real estate industry to ensure that they stay current on leading-edge property management methods, tools, products, and systems in order to incorporate these advances into the management of your assets.

NAI LeGrand & Company also stays on top of industry trends by participating actively in education programs from organizations such as the Institute of Real Estate Management (IREM), International Council of Shopping Centers (ICSC), the Society of Industrial and Office Realtors (SIOR) and the CCIM Institute (CCIM).

Ethical Practice

Although much has changed in the real estate world since our founding in 1973, our belief in keeping our word and honorably carrying out our responsibilities has not. All of our associates adhere to a strict code of ethics to ensure that your best interest is our top priority. We have all completed intensive post-licensing training and maintain a regular schedule of continuing education to keep our skills sharp. The NAI LeGrand & Company team provides our clients with consistently superior service in the Siouxland market.

WHEREVER A CLIENT HAS NEEDS, WE’RE ALREADY THERE

Our global market coverage is unsurpassed. NAI Global currently has a network operating out of more than 325 of the most prominent commercial real estate offices in over 55 countries throughout the United States, Canada, Latin America and the Caribbean, Europe, the Middle East, Africa and Asia Pacific. NAI Global is the largest brokerage network in North America and is rapidly growing to become the largest in the world.

Our membership in NAI Global keeps our firm on the leading edge of the real estate industry, while allowing us to maintain our local ownership and hometown loyalty. We benefit from the resources of a corporate office and hundreds of affiliated account executives worldwide without getting bogged down in bureaucracy. This makes it possible for us to take advantage of the best resources NAI Global has to offer, and to integrate them into a market-specific and client-specific approach. Last year NAI Global firms completed over $45 billion in commercial real estate leasing and investment sales transactions and manage over 250,000,000 sq.ft. of space.

WHERE CAN WE HELP YOU NEXT?

We are uniquely connected: our managed network structure, entrepreneurial culture and best-in class technology help clients anywhere in the world tap into the power of our global team of 5,000 experts.

Winning With Technology

NAI Global has successfully developed an award-winning on-line transaction/project management platform that provides a technologically advanced and efficient means to manage commercial real estate activities from anywhere in the world, at any time.

RealTrac™ Online is a fully integrated commercial real estate transaction management and service delivery system. It includes three core elements: a public portal, a broker intranet, and a client intranet. The intranets are linked across the NAI Direct.com platform to enable the seamless connection between buyers, sellers, tenants, NAI Global, our NAI LeGrand & Company marketing team, and individual project ownership.

This cutting edge technology allows your entire project team from architects, engineers, legal and risk management to appraisers, financing and title to collaborate simultaneously and in real time, creating unmatched efficiencies and reducing the project cycle time by an average of 25% to 35%. Saving time saves you money.

The NAI LeGrand & Company office is linked electronically to the proprietary RealTrac™ Online database, the real estate industry’s most powerful and comprehensive system for managing the details and documents related to real estate projects and transactions. This state-of-the-art management system allows users to have FREE, real time, secure on-line access to a host of features, including monitoring progress and keeping up to the minute with any changing assignment developments.

Once an interested party makes their first proposal, the project tracking system is initiated and all appropriate individuals are notified by email. RealTrac™ Online project management enables users to create and host project marketing programs which include all necessary forms, checklists, templates, timelines, documents and procedures. The property owner and broker can maintain an ongoing online discussion, with all activities posted and maintained in a RealTrac™ Online transaction folder. This assumes adherence to project policies, procedures and standards for all participants, while providing the highest level of accountability to you – the client.

To have one of our real estate specialists contact you, please send an e-mail to legrand@legrandrealestate.com or call 712-277-1070. Thank you.